New way of intelligent central control maintenance - seamless maintenance of Pandora cloud central control system

According to the statistical analysis of ITAV, more than 85% of the faults in intelligent central control are system or software failures, only 15% are hardware-induced faults, and 95% of system or software faults are simple glitch, and engineers perform simple maintenance. Can be solved. The professional control of the central control system or software is relatively strong, and only professional engineers can complete it. Therefore, once the fault occurs, even if the machine is still under the warranty period, the user also needs to bear the expenses incurred by the professional for on-site maintenance. In addition, the machine will fail. As a result, the user's work is affected, so the maintenance problem of the central control makes the user have a headache.

Based on the innovation of traditional central control and maintenance methods, ITAV proposed a new way of intelligent central control and maintenance--Pandora cloud central control system. The seamless maintenance of the Pandora cloud central control system includes seamless remote cloud maintenance and seamless maintenance of engineers. The goal is to simplify maintenance and minimize maintenance costs while solving user machine failures.

The seamless remote cloud maintenance of the Pandora cloud central control system breaks through the limitations of time and space maintenance. Users only need to connect to the network, and the ITAV product maintenance engineers can perform remote cloud maintenance on the user's Pandora system and software locally. ITAV product maintenance engineers use remote detection to find out the faulty part, remotely maintain the Pandora system, effectively solve 95% of the simple faults in the system or software failure, and the maintenance does not incur any cost, the maintenance time is short, and the work is greatly reduced. Affected.

Taking Guangzhou to Xinjiang as an example, other central control equipment requires engineers to go to the location of the equipment, so that there are two days to go back and forth on the road, plus the time for equipment inspection and maintenance, and at least two days, the total time adds up. More than 96 hours, and engineers are required to pay for labor and airfare for system maintenance. All expenses exceed 5,000 RMB. Pandora has the function of remote maintenance. The engineer only needs 20 minutes (a cup of tea). It is convenient and quick to carry out routine system maintenance for the contractor through remote control locally.

How does a seamless maintenance approach solve 5% of the more complex parts and 15% hardware failures in a system or software failure? The seamless maintenance of the Pandora cloud central control system is: when the Pandora system has complicated problems or hardware failures, after the ITAT product maintenance engineer arrives at the site, take a few minutes to learn about the machine and spend a few minutes to deal with the fault. . Throughout the process, the system is continuously powered, without downtime, and does not affect the use of other running functions. The maintenance process does not affect any other users of the system. A cup of coffee time to solve the problem that confuses users!

The seamless maintenance of the Pandora system is based on the intelligent maintenance of the Pandora system. In the case of a failure in the traditional central control, the whole machine cannot be used, and the functional modules of the Pandora system platform that are not faulty are still accessible and operable, which is a prerequisite for fault resolution. When the site is seamlessly maintained, the Pandora system maintenance engineer can understand the automatic heartbeat detection combined with the Pandora system, confirm the system abnormal module, and then replace the abnormal module to complete the maintenance by charging and online plugging.

The seamless maintenance of the Pandora cloud central control system not only simplifies the maintenance mode, but also reduces the maintenance costs, and the maintenance work is easy and convenient. Compared with the traditional central control maintenance scheme, the Pandora cloud central control system is a seamless maintenance method. Great progress will inevitably subvert the entire industry's understanding of the maintenance of the central control system.

ITAV Tips: Stay tuned for the next episode of the Pandora Central Control System Encyclopedia! ! !

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